Support

Boundary Free Customers

Community Support

Please check out knowledge base articles and walk-throughs at our support web site. If you do not see the answer, please post a public question, which might be answered by community, which includes some Boundary team members.

Boundary Premium Customers

Paid Support

Please check out knowledge base articles and walk-throughs at Premium Support web site. If you do not see the answer, please open a ticket or contact our support team at support@boundary.com. Please use the e-mail address registered with Boundary when you open a ticket or use e-mail. We strive to answer submitted questions in less than 4 hours.

Chat

Use in-app Chat functionality if you need quick help when working with the application.

Boundary Enterprise Customers

Paid Support

Please check out knowledge base articles and walk-throughs at Enterprise Support web site. If you do not see the answer, please open a ticket or contact our support team at support@boundary.com. Please use the e-mail address registered with Boundary when you open a ticket or use e-mail. We strive to answer submitted questions in less than 4 hours.

Chat

Use in-app Chat functionality if you need quick help when working with the application.

IRC Channel

Communicate with Boundary experts and the community in real time. Launch your IRC client and join the #boundary channel here.