Support

For All Users

Community Support
Available to anyone including our Free service subscribers for answers to basic technical questions and we will respond with our best efforts. You can access support via the Boundary Community here.

IRC Channel
Communicate with Boundary experts and the community in real time. Launch your IRC client and join the #boundary channel here.

For Paid Users

Support Site with Forums
Direct access to our Customer Support Team with the ability to manage your cases online. These resources are always available to provide you with an immediate answer. Contact an engineer by simply submitting a case and then track and update a case using the Boundary “always available” self-service portal. Boundary will respond with 2 hours for all requests made. You can access Boundary’s Support Site with Forums here.

IRC Channel
Communicate with Boundary experts and the community in real time. Launch your IRC client and join the #boundary channel here.

Email
Support@boundary.com