Start using TrueSight Pulse, For Free.

All accounts start with a 14-day free full function trial
After your trial, we'll switch you to our free plan.

  • Free
  • Free means free
  • 1 second
  • 8
  • 5
  • 24 Hours
  • Community
  • Standard
  • Monthly price per meter:
    Month to Month $12/month
    Annual plan $8/month
  • 1 second
  • 20
  • Based on Subscription
  • 30 Days
  • *
  • Community, chat & email
  • Advanced
  • Monthly price per meter:
    Month to Month $15/month
    Annual plan $12/month
  • 1 second
  • 20
  • Based on Subscription
  • 30 Days
  • *
  • Community, chat & email
* Requires separate subscription

Pricing Questions

How do I pay for the subscription service online?
Do you take credit cards?

We try to make it as easy as possible for you to purchase online. If you don't wish to speak to anyone, then you can subscribe directly from our service by pressing the "Subscribe Now" button and entering the quantities that you'd like. You can pay via credit card in the US or Canada, or request to be invoiced. Or if you're a big enterprise that wants to meet with a representative, our BMC Sales team would be happy to assist.

What is a node?

We consider a "node" to be any laptop, desktop or any virtual or physical computer where a meter is deployed for monitoring.

How many nodes can I monitor with the free trial?

You will be able to monitor 20 nodes with your trial.

Do I have to do a free trial before I can subscribe to the service?

You need to register for the free trial, then at any point after that you will have the option to "Subscribe Now" from within the service. You do not need to wait the full trial duration (14 days) before you can subscribe.

What is a metric point?

An individual instance of a metric that is sent to TrueSight Pulse (e.g., if you were collecting CPU usage for 1 server at 1 minute intervals, this would represent 60x24=1,440 metric points per day).

What is a Data Stream?

A "data stream" is the combination of a metric and source name, this equates to a line on a graph. For example, if you are pulling the CPU metric for a server named "apollo", that would be 1 "data stream".

How many data streams per meter can I run in my account?

You can run up to 100 data streams per meter.

What is AWS integration?

AWS integration allows TrueSight Pulse to collect all of your AWS Cloudwatch metrics by pulling directly from the Cloudwatch API, giving you the ability to graph and alarm on that data just like any other metric. It is just $30 per month for your entire AWS account (limited to 2000 data streams) on our annual plans, or $50 per month per AWS account (limited to 2000 data streams) on our month-to-month plans. It can be an add-on to standard or advanced monitoring or a separate offering.

Are there any additional charges for using AWS CloudWatch?

It depends on your pricing tier, monitored services, number of instances monitored, polling frequency, and AWS region used. Basic monitoring metrics (at five-minute frequency) for Amazon EC2 instances are free of charge, as are all metrics for Amazon EBS volumes, Elastic Load Balancers, and Amazon RDS DB instances. AWS charges more for monitoring at 1-minute frequencies. TrueSight Pulse uses AWS CloudWatch APIs to retrieve the metrics for the monitored AWS instances and services, so any usage not covered by your account terms will be charged by Amazon directly to your AWS account. BMC does not know how much it is going to be, so the best way is to check AWS CloudWatch pricing at If you want to decrease your costs, consider disabling monitoring for some AWS services or instances.

Can I deploy meters in my AWS environment?

Yes you can. If you require more granular collection, detailed alerts or broader monitoring for your AWS environment, you can purchase either our TrueSight Pulse Standard or Advanced plans. As an added bonus, when you install a meter we do not charge you the $0.10 per alarm that Amazon does.

How many active alarms can I have in my account?

You can have up to 200 active alarms in your account for Standard and Advanced plans.

Can I create my own custom metrics? What APIs do you have?

Yes, TrueSight Pulse has an extensive set of APIs. For custom metrics you can access our REST API that allows you to dynamically define a metric and its attributes. There are many other APIs available that allow interaction with the major functions of the product—Account, Actions, Meters, Metrics, and Plugins.

What do you mean when I subscribe for xx number of nodes?

This is the maximum concurrent meters that are connected to TrueSight Pulse at any point during the month.

What about plugins? How much are they?

Plugins are available on the Advanced plan. We have an extensive set of out-of-the box plugins and a growing library of plugins that will be made available via the product.

What are the terms of your service?

Terms of use can be found here (pdf).